Application vendors can create, test and deploy their applications on the platform. We foresee an exponential growth curve from vendors applying to be approved for the platform. There will be an approval process in place to ensure quality and to avoid duplication. Some useful applications would be:

Electronic Health Records (EHR)

When you go to your physician for a check-up, the physician will write down all the results from that meeting in your journal. A journal can contain past illnesses, some information on illnesses in your family, lab tests such as x-rays and anything else the physician deems important to build a solid health profile about you. Depending on your physician, this can be a completely paper based journal or saved on a computer somewhere. We empower physicians around the world with the ability to create electronic journals for their patients and store all information pertaining to the patient’s health online in a centralized and secure repository. The patient can manage these journals and choose to share them with other physicians in their network.

Personal Health Records (PHR)

A PHR is a piece of information retained by the patient who deems it relevant to save as part of the patient’s own medical history. When you go to a physician and are asked to fill out a piece of paper about your past history, that’s a simple version of a PHR in paper form. Now patients can facilitate the information gathering process usually done by their physicians by creating their own personal health records (PHRs). Information retained in a patient’s PHR is basic information the patient can fill in herself. Allergy, medication and immunization records are good examples of these. This saves health professionals time and money, as the information they usually would have to record is already available in electronic form. Patients can choose to share all or parts of this information with their health professionals.

Emergency Records

Every record the patient can manage can be marked as an emergency record. An emergency record is a "portable" piece of information that should be accessible to anyone in the case of emergency (break-the-glass scenario). Think of it as the patient’s public profile on a community site. In the event of an accident, a physician outside the patient’s trusted network can still have access to the most important information and avoid making misdiagnoses, which could have fatal consequences. E.g. the patient could be deadly allergic to a certain drug that the physician usually prescribes for his patients in similar situations. Emergency records would help prevent these unfortunate and easily avoidable cases from occurring due to lack of information.

Patient management

Patient management is features that make it easier for physicians and patients to communicate.

Scheduling

The calendar is at the heart of how patients and physicians interact. Any meeting begins with an appointment request. A meeting can be a single or group meeting. It can be a one-time meeting or it can recur over time. Both patient and physician can request an appointment with the other. They can access each other’s calendar and see what time works for both. If the time is convenient the other person confirms the meeting and both receive reminders a few days before via phone, SMS or email. If one party needs to cancel or reschedule, the other party will be notified of the cancellation or asked to confirm the new proposed meeting time. Our calendar and scheduler is one of our most advanced features and offers a lot of flexibility for our clients. Our users also have the ability to sync their schedules with MS Outlook, Mac iCal, Chandler and other iCalendar compatible calendar applications.

Messaging and reminders

We have created an enterprise messaging application that can monitor, alert and connect medical personnel with patients and their loved ones. Using the latest in IVR (Interactive Voice Response) and VOIP (Voice Over IP) and text messaging technologies. These features are a subset of the larger sector called Disease management and can be used to answer phone based questionnaires, send prescription refill reminders and get in them in touch with the right people should it be necessary.
We also use it to send out reminders and confirm appointments via email or text messages to our physicians and patients.

Promotional tools

Physicians are given a set of promotional tools. Their value lies in being able to create customer stickiness, giving them an online presence and being easily found when customers search for physicians.

Profile

The first thing a patient will see when searching for a physician is the physician’s profile. This page is the physician’s advertising banner and we’ve given them the utmost in flexibility by letting them create their profiles through text, images, sound and video.
There is also a structured section where they can enter in all their professional information such as education, certifications, specialties, published articles etc. The goal is for the profile to tell a story that is compelling to the potential patient.

Publications

Physicians can publish articles and other written material in this section. It can help establish credibility and give the physician another creative outlet.

Blog

Every physician has an optional blog they can use to write about anything of interest that doesn’t fit into the Publications section. Their blog is easily accessible and searchable from their profile. Blogging about news and events in their knowledge domain will lead to a higher likelihood of being found by potential customers.

Forum

The forum adds another level of interaction with the physician. Patients and potential customers can ask questions. Answers to previous posts can determine whether they need to make an appointment to see the physician in person or not.

Live chat

Patients and physicians who have an existing relationship can chat with each other. This functionality puts any one of our physician’s (or their assistants) at the patients’ fingertips for those urgent questions.

Ratings

A feature we were especially keen on offering was the ability to rate a physician. Being able to browse customer feedback for a physician you are potentially interested can help people decide if this is the right physician for them. High rated physicians will have a greater volume of patients and help drive traffic and revenue for us. It gives the physician a greater incentive to offer a higher quality of service and the potential customer a clearer overview as to what is being offered and what she can expect.